Effective Date: 1st October 2025
At Blooms by Grace, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
We may collect and process the following data about you:
· Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
· Payment Information: Credit/debit card details (processed securely through our payment processor).
· Order Information: Details of products purchased, date and time of orders, and order history.
· Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
We use the information we collect in the following ways:
· To process and fulfil your orders, including sending order confirmations and shipping notifications.
· To communicate with you regarding your order or enquiries.
· To improve our website and services by analysing user behaviour and preferences.
· To send promotional emails and newsletters if you have opted in to receive them (you can unsubscribe at any time).
· To comply with legal obligations and protect our rights.
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
· To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
· To comply with applicable laws, regulations, or legal requests.
· In connection with a merger, acquisition, or sale of all or a portion of our assets.
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
Under UK data protection law, you have the right to:
· Access the personal information we hold about you.
· Request correction of any inaccurate information.
· Request deletion of your personal information.
· Withdraw consent for us to process your data.
To exercise these rights, please contact us using the details provided below.
Our website uses cookies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the site after changes are made will constitute your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Blooms by Grace
167-169 Great Portland Street, London, England, W1W 5PF
Thank you for choosing Blooms by Grace. Your privacy is important to us!